Helpdesk, Remote & Onsite Support

Whether its advice over the phone, you require us to control your Server or PC remotely or wish to schedule a site visit to resolve your issues Compunets has all the tools necessary to keep your downtime to a minimum.

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 Network  & Server Monitoring

Managing and supporting your IT infrastructure not only requires having the right people available, it is also a huge investment. Compunets can eliminate the need for your business to manage and monitor your IT infrastructure allowing your employees to focus on what they do best – run your business. Compunets has the expertise, monitoring tools and processes to handle the day-to-day management of your IT infrastructure giving you peace of mind.

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 Server & Workstation Maintenance

Periodically, Servers and Workstations require some form of maintenance; it may be patching or updating your operating systems and applications to run the latest versions of the software.  Compunets will schedule this essential maintenance
to ensure your systems are up to date and have the highest level of security that will minimise potential problems.

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Backup & Disaster Recovery

How reliable are your backups? Your organisations data is one of, if not the most important asset to your business that
must be monitored and managed daily. Compunets can take over the onerous task of remembering or trusting someone
to manage the backup process and do it for you, daily, hourly or as frequently as you would like.  We will also test the integrity of your backup data to ensure complete and successful restoration if required in the event of a disaster.  At Compunets we highly recommend the 3 points of contact rule of production, onsite backups and offsite backups.

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Network Security

If, like most organisations, you value your data then network security should be taken very seriously. Compunets can
assist you with developing Policies and Procedures to avoid unauthorised access and exploitations which significantly reduces the threat of viruses, malware and/or hackers. We will help you to protect your data.

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Endpoint Security

An appropriately managed unified Endpoint Security Solution is critical to an organisations network. Endpoint Security covers many elements including intrusion protection, behavioural blocking software and close monitoring of endpoint devices. Compunets will deploy and manage your endpoint security products and alert you immediately if any anomalies occur.

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Mobile Device Management

Mobility Management is an emerging requirement for many organisations whether large or small. It be as simple as ensuring your emails are sync’d, management of BYOD or the complete management of your mobile phone fleet, Compunets has a solution for you that will meet your needs today and also into the future as this emerging market grows.

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Asset Management

It’s poor planning to get to a point where you finally realise that you need to upgrade your hardware en-masse. It is better for you, and your budget, if you can plan the refreshment of your hardware in an orderly manner and staggered over the lifecycle of your hardware. Compunets can provide you with the information you need, well in advance, so that you can prepare your budget for the upcoming year, not unexpectedly and when you can usually least afford it.

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